A new customer came into the reception, complaining his VW Golf had a whirling noise, after inspection form one of our technicians had put it on the ramp for inspection, we quickly identified the problem, and the power steering rack was leaking. After informing the customer of full costings and time to complete the job, the vehicle was left with us, parts ordered. With our highly responsive supply chain, we had the part in same day, vehicle was then scheduled for the following morning, the work was carried out, the rack was replaced, and all relevant parts were thoroughly cleaned, put back in one piece and thoroughly road tested. When the customer came back to collect the car, Chris our service manager explained in detail to the older gentleman the process of works, and after the car had a service wash, the vehicle was back on the road in less than 24 hours!
We pride ourselves for our quick turnaround and constant communication with each customer. For any kind of repairs both big and small, give Chris our service manager a call on 01752 344422 for a no obligation quotation.